For information about the NWC Warranty Remediation Program click here

Maintaining Your Warranty

To maintain your Warranty, regular servicing and maintenance needs to be carried out by a licensed mechanic or registered service centre in accordance with the Terms and Conditions of your chosen warranty plan.

Registering Your Service

To maintain your warranty and ensure prompt assessment in the event of a claim, please ensure you upload or forward a copy of each service invoice to NWC detailing the following information:

  • Your Name and Address
  • Vehicle Registration or Equipment VIN/Chassis Number
  • Kilometres/Hours operated at the time of service
  • Work performed
  • Your Warranty Contract Number

How To Upload A Service Invoice

Option 1: Direct to NWC Online

Please ensure you have your Warranty Contract Number and Registration Number.

Option 2: Use the App:

Take a photo of your service invoice and upload it through the app

Option 3: Post or Fax:

National Warranty Company
PO Box 159, Traralgon Victoria 3844
FAX: 03 5177 4050

Please refer to your specific Warranty Product Disclosure Statement or Warranty Contract for servicing requirements and full terms and conditions.